[Remote] Export Broker Analyst

Note: The job is a remote job and is open to candidates in USA. Staples is a business-to-business company that focuses on international trade and export activities. As an Export Broker Analyst, you will coordinate export processes, ensure compliance with trade regulations, and serve as a liaison between internal teams and international partners to support global market expansion. Responsibilities • Coordinate and manage end-to-end export processes, including order fulfillment, documentation, carrier booking, and shipment tracking. • Ensure full compliance with U.S. and international export laws and trade regulations (e.g., EAR, ITAR, USMCA). • Interpret and communicate foreign customs regulations and procedures to internal stakeholders and customers. • Prepare and review critical documentation such as commercial invoices, bills of lading, export declarations, and certificates of origin. • Work closely with third-party vendors, including freight forwarders, carriers, and customs brokers, to ensure timely and cost-effective deliveries. • Serve as the go-to contact for resolving issues related to international shipments, customs holds, and compliance alerts. • Partner with teams across Sales, Compliance, Supply Chain, and Legal to align export activities with business objectives. • Analyze export operations, recommend process improvements, and identify cost-saving opportunities. • Stay up-to-date with export requirements and provide guidance on international shipping protocols. Skills • 2+ years of experience in export logistics, international trade compliance, or freight forwarding. • Working knowledge of international shipping documentation and Incoterms. • Proficiency in Microsoft Office (especially Excel). • Familiarity with ERP systems and shipment tracking platforms. • Ability to research and interpret foreign customs regulations. • Strong attention to detail and exceptional organizational skills. • Experience to confidently direct the export of goods across the globe. • Analytical mindset with the ability to solve problems under pressure. • Clear, effective communication skills—both written and verbal. • Customer service orientation and collaborative spirit across departments. • Ability to prioritize tasks and adapt to shifting deadlines in a dynamic environment. • Experience with trade compliance regulations (e.g., EAR, ITAR, OFAC). • Experience with SAP, Oracle, or similar ERP systems. • Knowledge of Harmonized Tariff Schedule (HTS) codes and ECCNs. • Fluency in a second language (e.g., Spanish, Mandarin, or French). • Experience working with global freight carriers or third-party logistics providers. • Licensed U.S. Export Broker. Benefits • Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • And more! Company Overview • Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies. It was founded in 1986, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.staples.com. Company H1B Sponsorship • Staples has a track record of offering H1B sponsorships, with 122 in 2025, 172 in 2024, 147 in 2023, 161 in 2022, 121 in 2021, 178 in 2020. Please note that this does not guarantee sponsorship for this specific role.